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Full Version: Former Employees Speak Out Publicly About Suntasia's Inside Operations
Californians Against Telephone Solicitation (CATS) > Telemarketing > Telemarketing-General
Joe
For those who don't know how everything operated at Suntasia Marketing, I am going to link you to a website that gives you inside information on how these crooks got away with this scam for so long. Everything that has been posted here concerning the questionable practices of this company is true. Now hear it for yourself.

Alex Eckelberry is the host of the website http://sunbeltblog.blogspot.com where he did an EXCLUSIVE podcast interview with two former Suntasia (aka Strategia Marketing) employees. The two women agreed to be interviewed providing that their REAL names be with held due to fear of retaliation. They go by the names of Stephanie and Carol. Many of the things they revealed I experienced myself but the fact that it is verified by these two women proves what I and others have been posting all along.

They talked about how;

* they presented the script over the phone to the unsuspecting consumer and how the agents tricked consumers by asking the name & city location of their bank so they could pull up the routing number and pretend to have their account #

* they heard other agents (ballers: high sales people) misrepresent themselves by saying that they needed the account number to verify that they had an open checking acount.

* everyone had to use the main key word "TODAY" because that was stating in the recording that they are not being billed for that day, but what Suntasia's agents don't tell you is that the consumer is going to be billed the next day and the next days to come even though it was suppose to be a two week free trial.

* they rebuttaled the person over and over again if the consumer didn't want to give up their account information. The slick wording that was used.

* Suntasia management also scammed the employees when their paychecks were wrong and how hard it was to get it corrected.

* Suntasia doesn't care about your experience and just wanted you on the phone to make sales as quickly as possible.

* they felt the area (company grounds) was very restricted because of all the so called "secrets" between each room that was selling different products.

* the three different offers had three different numbers to call in case the consumer wanted to cancel. Unfortunately the consumer wasn't made aware of this.

* the sales person would claim they were in the shipping department and never would give details about the products being offered.


To hear the entire EXCLUSIVE interview, you can download the Mp3 podcast by clicking below.

http://www.sunbelt-software.com/ihs/interview2d88.mp3

A blank screen will pop up and a little white box with a blue arrow will appear in the bottom left hand corner. Once the audio clip has finished downloading, the screen will show a gray Quicktime audio bar. From there you can click play. The interview is very lengthy but so worth it. I hope this helps you understand how massive this scam was.
Joe
Another Ex Suntasia/Strategia Employee Spoke Out and Talked to Fox 13 News in Tampa.

For weeks, Cory Millican put his nagging suspicions on hold and picked up the phone 450 times a day. What was he hoping to get? "Their checking account number," Millican said.

Millican says he didn't feel right doing it, but Strategia marketing pressured their employees to get the caller's checking account number. They did it, he says, by tricking potential customers with discounts and freebies.

He was very clear about how the scam worked and how his conscience would not let him continue. He realized that the product was a sham because there were people who had no need for the travel or gas vouchers but his manager kept pushing him to do it. If you want to see the interview click below.

Ex Employee Speaks to Fox 13

Also Eric Seidel, he is the consumer lawyer for the station did a story on the fraud and illegal activity that went on. Click below to see video.

Consumer Lawyer Eric Seidel's Report On Suntasia
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