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Full Version: THE BBB UPDATES ITS REPORT ON STRATEGIA MARKETING
Californians Against Telephone Solicitation (CATS) > Telemarketing > Telemarketing-General
Joe
The Better Business Bureau has updated Strategia Marketing's report. It shows an unsatisfactory record including all the DBA names it has operated under such as Suntasia, FTN Promotions and so on.

Interesting to note they have created yet another LLC known as "Co-Compliance". Whatever that means. It even has an email address, legal@co-compliance.com. I guess Bryan Wolf will keep creating companies until he runs out of names to call his unethical practices. Anyway, you can see the report for yourself below.

BBB Reliability Report

The Better Business Bureau®
Serving Florida's West Coast
P.O. Box 7950
Clearwater, FL 33758-7950
(727) 535-5522 (24 Hours)

http://www.bbbwestflorida.org


Strategia Marketing, LLC
8751 Ulmerton Rd
Largo, FL 33771-3832
Telephone: (929) 245-5050
Fax: (727) 254-5055
http://strategia.com/

The BBB reports on members and non-members. If a company is a member of the BBB, it is stated in this report.

Original Business Start Date: November 1999
Principal: Mr. Bryon W. Wolf, Managing Member
Customer Contact: Mr. Donald L. Booth, General Counsel - (727) 471-0276 or legal@co-compliance.com

Entity: Corporation
Incorporated: December 2006, FL
TOB Classification: Telemarketing Service(s), Vacation Certificates & Vouchers
BBB Membership: This company is not a member.

This company previously was named Suntasia Marketing, Inc. The company changed its name to Strategia Marketing, LLC on April 30, 2007.

This report also references Co-Compliance, LLC, an affiliate of Strategia Marketing. These companies operate out of the same offices in Largo, Florida.



Additional DBA Names

Co-Compliance, LLC
Suntasia Marketing, Inc. (previously)
Guardian Marketing Services Corporation (previously)
FTN Promotions, Inc.
Capital Vacations


Nature Of Business

Strategia Marketing, LLC conducts telemarketing services for for various companies, which are listed in detail in the Customer Experience section of this report.

This company report also references the name Co-Compliance, LLC, an affiliate of Strategia Marketing. Co-Compliance provides the customer service for Strategia Marketing and the various companies that it telemarkets.


Customer Experience

Strategia Marketing has an unsatisfactory record due to a pattern of complaints concerning misrepresentation in sales practices, unauthorized billing, refund disputes, and delivery issues.

Strategia Marketing provides telemarketing services for the products of various companies. Each of these companies has its own BBB reliability report detailing the company and its complaint history. As the telemarketing service provider for these companies' products, Strategia Marketing is the source for many of the complaints. You may get these companies' reliability reports by contacting the BBB of West Florida at 800) 525-1447 or its website, http://www.bbbwestflorida.org/.

These companies include, but may not be limited to:

1. Agents Travel, 3993 Tyrone Blvd, St Petersburg, FL, (800) 432-6350
2. Distinct Advantage, 10500 Ulmerton Rd Ste 726-302, Largo, FL, (866) 545-5486
3. Florida Passport, 6822 22nd Ave N PMB 432, St Petersburg, FL, (888) 612-2894
4. Floridaway Dream Escape, 2655 Ulmerton Rd Ste 407, Clearwater, FL, (888) 488-8770
5. Freedom Gold, 10500 Ulmerton Rd, Largo, FL, Ste 726-302, (800) 853-0473
6. Prism Communications, 3665 E Bay Dr Ste 201B, Largo, FL, (888) 694-9151
7. Teliflex Communications, 3303 Seffner Dr, Holiday, FL, (866) 821-8674
8. Travel Agents Go Direct, 11125 Park Blvd Ste 104-364, Seminole, FL, (888) 546-8844
9. VersaTalk, 3303 Seffner Dr, Holiday, FL, (877) 494-7363
10. Variety, 13785 Walsingham Rd Ste 113, Largo, 33774, (800) 869-2909
11. Credit Life, 10460 Roosevelt Blvd N Ste 312, Saint Petersburg, FL, (800) 869-2909
12. Freedom Ring, 13799 Park Blvd Ste 312, Seminole, FL 33776, (866) 405-3952


Strategia Marketing's complaint information is as follows:

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

The Bureau processed a total of 176 complaints about this company in the last 36 months, our standard reporting period. Of the total of 176 complaints closed in 36 months, 58 were closed in the last year.

Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. The Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.


Company Management

Additional company management personnel include:

Mr. Roy A. Eliasson - Managing Member
Mr. Vance Vogel - Executive Director of Sales & Marketing
Mr. Michael Berndgen - Chief Financial Officer

Bryon Wolf, Managing Member of Strategia Marketing, LLC, and Roy Eliasson, Managing Member, are respectively the CEO and Vice President of Bay Pines Travel, Inc. The Bureau has a separate reliability report on Bay Pines Travel, Inc., located in Saint Petersburg, Florida.


Additional Addresses, Telephone Numbers, Fax Numbers, and Web Addresses

Additional Addresses
9641 Gulf Blvd
Treasure Island, FL 33706-3209
Tel: (727) 367-6887


5621 Park St N
Saint Petersburg, FL 33709-6310
Tel: (727) 544-0776


5510 Gulfport Blvd S
Gulfport, FL 33707-4827
Tel: (727) 683-2240


13799 Park Blvd # 301
Seminole, FL 33776-3402


8601B Somerset Dr
Largo, FL 33773-2714


Additional Phone Numbers
Tel: (727) 363-4506
Tel: (888) 824-7675
Tel: (727) 360-5889
Tel: (727) 471-2058
Tel: (727) 471-0276
Tel: (727) 471-1777
Tel: (727) 471-1414
Tel: (800) 639-8326
Tel: (727) 342-5900


Additional Fax Numbers
Fax: (727) 471-0274
Fax: (727) 342-5905


Additional Web Addresses
http://www.suntasia.com

Industry Tips

Amended Telemarketing Sales Rule Can Change the Way You Do Business

End of Report


Don't forget that they also have http://strategia.com/ which is the same as the old site but a slightly different color. Now you are better informed.
TCPA4all
http://biz.yahoo.com/ap/070725/telemarketing_raid.html?.v=2

AP
Telemarketing Firm Shut Down
Wednesday July 25, 6:52 pm ET
By Phil Davis, Associated Press Writer
Authorities Shut Down Telemarketing Firm in Possible Scam

LARGO, Fla. (AP) -- A telemarketing firm accused of using murky promises of discounts and free vacations to trick thousands of consumers across the nation out of millions of dollars was temporarily shut down Wednesday, federal officials said.
ADVERTISEMENT

The Federal Trade Commission took action against Strategia Marketing Inc., also known as Suntasia Marketing, following a federal judge's temporary civil injunction. The judge also froze the assets of the company and its executives and allowed federal regulators to inspect and copy the company's business records.

According to federal civil court records, more than 5,000 people complained to authorities that the telemarketing firm, operating under at least 15 business names, used deceptive and confusing sales tactics to get consumers to reveal their bank account information. The telemarketers then enrolled the consumers in programs that automatically deducted hundreds of dollars a month from their bank accounts and were almost impossible to cancel.

"I have been doing consumer fraud cases for the Federal Trade Commission for 25 years and I believe this may well be the biggest telemarketing fraud I've ever seen," said C. Steven Baker, director of the FTC's Midwest Region, the lead agency in the investigation. "We don't have firm figures yet. But we believe tens of thousands of consumers across the U.S. ... have lost at least tens of millions of dollars. It may well be in excess of $100 million."

Strategia employs more than 700 people -- including about 500 telemarketers -- in the company's two-story 47,000-square-foot facility in Largo, according to the FTC's injunction request.

Baker said that a 55-foot yacht named "Suntasia" is among the assets frozen while state and federal agencies investigate the company.

A federal civil court hearing on the injunction is tentatively set for Aug. 1.

Company executives did not immediately return phones messages. A recording at Strategia's headquarters said the company was "temporarily closed" and would not accept messages.

The injunction names FTN Promotions Inc., Guardian Marketing Services Corp., Strategia Marking LLC, Co-Compliance LLC, Bay Pines Travel, Inc. and several other companies and individuals. Baker said it took several months to sort through the tangle of corporations.

Gayla Scott, 30, of Fort Myers, said firms affiliated with Strategia drained almost $300 from her bank account last fall after she agreed to review some information about a free four-day vacation to Orlando.

"They called on my work cell phone so I thought it was legitimate," Scott said.

Scott said the caller seemed to have her personal checking account information, but actually only had the bank routing number which is public information. She gave them her account number, thinking she was confirming information, and thought she had 10 days to consider the offer.

But the package didn't arrive until 10 days after the call and by the time she was able to act the company was already charging her account with "negative option" programs. Negative option plans take a consumer's silence or inaction as permission to bill them.

Scott said she tried unsuccessfully to get her money back. She did some research and found pages of complaints about Strategia and Suntasia on the Internet. She filed a complaint with the local Better Business Bureau and the company refunded her money.

"I was working off adrenaline," she said. "I knew I was going to get something back if I had to drive there and knock on the door."

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